Frequently Asked Questions
How do I place an order?
All items can be purchased via our marketplace shopping cart: https://www.mercari.com/u/calicreolecreations/?sv=0
All prices include shipping.
If you are interested in purchasing an item not listed on our marketplace shopping page, send us a message to see if the product is still available for purchase. In your message, please include the name of the item, your contact information, and the address you would like the item(s) shipped to.
If the item is available for purchase, you will receive a PayPal invoice, via email, to make your payment. Once your payment is received, your item(s) will be shipped within 1-3 business days.
What primary services do you offer?
Handmade and hand-crafted items for your home, office, family/friends, and personal style.
How do I place a custom order?
Send us a message and let's make something special!
We believe that it is best to work with customers one-on-one for custom orders. Custom orders can vary in time to completion, based on the ability to gather materials and production time. We work with you one-on-one and try to get the item(s) to you as quickly as possible.
When will my pre-made order be shipped?
Once your payment is received, your item(s) will be shipped within 1-3 business days.
What is your return policy?
All sales are final.
Exceptions may be made on a case-by-case basis. Please contact us if there is an issue with your order.
Where do you ship to?
Currently, we only ship items to customers within the United States.